Kong Cookies Policy

At Kong Casino, we use cookies and similar technologies to make your visit to our website smoother, safer and more personalised. This Cookies Policy explains what cookies are, how we use them when you play at Kong, and the choices you have about how they are applied during your visit.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow us to recognise your browser, remember your preferences, and understand how you interact with our games and services. Whenever you visit Kong, our platform may place cookies through your browser on desktop, mobile browser, or our iOS app and Android app.

How We Use Cookies at Kong Casino

We rely on cookies for several important purposes. Our Kong Casino platform uses them to keep you securely logged in, remember your currency and language settings, and ensure that features like the Mega Reel, Daily Wheel and Trophy Rewards work correctly. Here at Kong Casino, we also use cookies to detect fraudulent activity and to comply with our licensing obligations under the UK Gambling Commission and Alderney Gambling Control Commission.

• We use essential cookies to operate core account and login functions
• We use functional cookies to remember your settings and preferences
• We use analytics cookies to understand how players use Kong slots and other game types
• We use marketing cookies to tailor promotions, including kong bonus offers and kong promo code communications

Essential Cookies

These cookies are necessary for our website to function. Without them, you would not be able to complete a kong login, access your account, or make deposits and withdrawals. Our Kong Casino systems use these cookies to maintain session security and to verify that you remain authenticated throughout your visit.

Functional Cookies

Our Kong Casino platform uses functional cookies to remember choices you have made, such as your preferred game lobby view or notification settings. We at Kong use this information so that every return visit feels consistent and familiar, whether you access us through our website, our kong app, or a mobile browser.

Performance and Analytics Cookies

We use analytics cookies to measure how visitors engage with our site, including which kong casino game titles are most popular and how players navigate between our slots, live casino and bingo sections. This data helps us improve loading speed, game selection and overall usability across Kong.

Advertising and Targeting Cookies

Our Kong Casino marketing partners may use cookies to display relevant advertising and to measure the performance of our campaigns, including those related to kong casino bonus promotions. These cookies may track your activity across different websites to build a profile of your interests, but they do not collect sensitive personal information such as payment card numbers.

Third-Party Cookies

Some cookies on our site are placed by third parties, such as payment providers, analytics services and game providers including Pragmatic Play, NetEnt, Evolution and others listed in our game catalogue. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further information.

Why We Use Cookies When You Play at Kong

At Kong, we believe cookies help us deliver a safer and more enjoyable gaming experience. For example, our Weekly Cashback, Fluffy Fridays tournaments and Drops & Wins promotions rely on cookies to track eligible wagers and attribute prizes accurately. Similarly, when you search for kong casino reviews or compare kong casino sister sites, cookies allow us to recognise returning visitors and present relevant content.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, although doing so may affect your ability to use certain features of our site, including completing a kong casino login or claiming time-limited offers. We at Kong Casino recommend reviewing your browser's help section for instructions specific to your device.

• You can adjust your browser settings to refuse all or some cookies
• You can delete cookies already stored on your device at any time
• You may be asked to accept or reject non-essential cookies via our cookie banner when you first visit Kong
• You can withdraw consent to marketing cookies without affecting essential site functionality

Cookies on Our Mobile Apps

Our kong app for iOS and Android may use similar technologies to cookies, such as device identifiers and local storage, to remember your preferences and secure your account. Our Kong Casino app development team ensures these technologies are used responsibly and in line with this policy, as well as applicable UK data protection law.

How Long Cookies Remain Active

Session cookies are automatically deleted once you close your browser, while persistent cookies remain on your device for a set period or until you delete them manually. We review the cookies we use at Kong Casino regularly to ensure they remain necessary, proportionate and compliant with current regulations.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page, and we encourage you to check back periodically. Continued use of our site after changes are posted indicates your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies at Kong Casino, please contact our support team via live chat, available daily between 06:00 and 21:00 BST, or email us at [email protected]. We are committed to being transparent about our use of cookies and to respecting your preferences whenever you visit Kong.